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Kaiser Permanente AI system clears 32% of patient messages: Study | Health IT

By April 5, 2024No Comments

Oakland, Calif.-based Kaiser Permanente tested an artificial intelligence-powered system and found that it resolved one-third of patient messages, helping clear clinicians’ inboxes.

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The Washington Metropolitan Area Chapter(WMAC) of the National Association of Health Services Executives (NAHSE) was chartered in 1978 to educate and develop minority healthcare leaders while, in conjunction with the American College of Healthcare Executives (ACHE), promoting C-Suite diversity for Healthcare Organizations throughout Northern Virginia, Southern Maryland, and the District of Columbia. The Washington Metropolitan Area Chapter (WMAC) was one of the first two chapters founded by the Association, since its inception.

Kaiser Permanente AI system clears 32% of patient messages: Study | Health IT

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